Service 02 Chatbots · AI Agents · RAG · Automations

Implementing AI for businesses Poznań.

Implementing AI for Businesses and Artificial Intelligencethat actually pays for itself in 12 months. We build AI chatbots with a knowledge base (RAG), AI agents that perform tasks across multiple systems, and business process automation—with measurable ROI calculated before the project even starts.

Auditfree
First MVP14 days
Project ROI≤ 12 months
AI Implementation for Businesses Poznań - Chatbots, AI Agents and Process Automation - Websky Studio
Adrian Kaminski
Founder · AI Implementation · RAG & Agents
0
to the first
working MVP
0
companies where implementation
it really pays off
0
months to return
from AI investments
0
code and data
on your property

Problem

It sounds familiar?

Before we calculate ROI and choose the right technology, we start with one question: where exactly are you wasting time and money? If you recognize even two situations here, implementing AI will likely pay off sooner than you think.

The team is drowning in the same questions

60–80% of customer service inquiries involve repetitive topics: pricing, order status, availability, and hours of operation. People respond with the same answers over and over again, rather than addressing the difficult issues.

All knowledge is in people's heads

When an expert goes on vacation or leaves the company, their knowledge disappears with them. New employees spend weeks getting up to speed because no one has written down "how we do it."

The customer waits for hours for a response

The inquiry comes in after hours or on the weekend and sits there until the morning. Meanwhile, the client asks the competition—and the first one to answer usually wins.

Handmade offers and documents

Every offer, contract, or report involves hours of copying data between files. It's easy to make a typo, get an outdated price, or send the wrong version to the client.

Data scattered across five systems

CRM, ERP, spreadsheets, email, disk. To answer a single customer question, you have to look in several places—and hope that everywhere is up to date.

Have you tried ChatGPT and it hallucinated?

Naked ChatGPT doesn't know your prices, procedures, or customer history. It makes things up in a confident tone and doesn't cite sources. That's why we build RAG systems that respond solely based on your data.

Do you recognize at least two of them? Get started with a free audit — we will calculate what can be recovered and in what time.

For whom?

Implementing AI in your company makes sense forthree types of organizations

Not every company needs AI implementation right away. In ~30% of cases, we recommend postponing and first streamlining processes. The remaining 70% are companies where AI agents and AI process automation will actually pay for themselves faster than hiring another person.

Companies with overloaded customer service desks

The customer service team receives 60-80% of the same questions: pricing, order status, opening hours, FAQs. AI Chatbot with Knowledge Base takes over repetitive inquiries, consultants deal with difficult cases.

Companies with a large knowledge base

Hundreds of documents, procedures, regulations, legal opinions, technical offers – knowledge that cannot be searched with Ctrl+F. RAG System allows you to ask questions to the company database and receive answers with source citations.

Companies with repeatable processes

Email classification, offer generation, invoicing, document OCR, reporting. AI Agents and Automation perform these tasks across multiple systems (CRM, ERP, email) without involving the team.

What does the implementation include?

Implementation of artificial intelligence from the audit to production

We don't sell ChatGPT embedded in a website. Each AI implementation for businesses is a specific module solving a specific problem—with a calculated ROI, integrations with your systems, and documentation left in your hands.

✓
AI Readiness Audit & ROI CalculationProcess map, selection of 2-3 areas with the highest potential, specific mathematics of savings before implementation.
✓
AI Chatbot with Knowledge Base (RAG)A bot that reads your documents: price list, regulations, FAQs, procedures. It responds with source citations, without hallucinations.
✓
AI agents in processesMulti-step agents performing tasks across CRM, ERP, email, calendar – with escalation to a human when needed.
✓
Business process automationn8n, Make, your own workflow in Python. AI classifies, sorts, generates content, and integrates systems.
✓
Integrations with your systemsHubSpot, Pipedrive, Salesforce, Subiekt, Optima, Asari, WooCommerce/Shopify stores, email, Slack, Teams.
✓
GDPR, Compliance & AI ActSelf-hosted models for sensitive data, DPA with API providers, encryption, audit trail, EU AI Act compliance.
✓
Pilot & Pre-Production IterationsBefore full rollout: 2–4 weeks of pilot on real data, model corrections, response quality monitoring.
✓
Team Training & DocumentationVideo training, PDF documentation, and an emergency runbook. Your team can update the knowledge base and monitoring themselves.

Industries

AI implementations tailored toYours industry

The challenges faced by e-commerce, law firms, and B2B manufacturers differ. Below are the areas where we most frequently implement AI—along with industry-specific application examples.

E-commerce

The bot advises on product selection, checks order status, and handles returns and complaints 24/7. It relieves the Customer Service Desk during peak sales periods, when inquiries are most numerous.

order statusproduct advisorphrases

Law firms

The RAG system searches contracts, case law, and internal opinions, responding with source citations. It accelerates research and document preparation—while maintaining data confidentiality.

contract researchcase law databaseconfidentiality

Medicine & Health

Sensitive data doesn't leave your infrastructure—we implement self-hosted models (Llama, Mistral) compliant with GDPR. Registration management, patient FAQs, and query triage.

self-hostedGDPRregistration

Production & B2B

Automated request for quotation (RFQ) processing, OCR of technical documents, and an agent generating preliminary quotes. Reduces response time from days to minutes.

RFQ serviceTechnical OCRvaluations

Finance & Accounting

OCR and invoice classification, automatic document entry into the system, and detection of unusual items. Less manual retyping, fewer month-end errors.

OCR invoicesclassificationcontrol

Education & Training

An assistant responds to students based on the materials, generates quizzes and summaries, and handles organizational questions. A tutor is available to every participant at any time.

AI tutorquizzesmaterials

AI implementation process

From audit to production in 5 steps

AI implementation in your company takes 4–12 weeks, depending on scale. We begin with an AI readiness audit and ROI calculation, culminating in a monitored production rollout with hypercare. You confirm each stage before the next one begins.

/ STAGE 01
1

Audit & ROI

90-minute discovery, process map, 2–3 use cases with calculated return on investment. Free.

/ STAGE 02
2

Architecture

Model selection (OpenAI, Claude, Llama), integration scheme, compliance plan, sprint schedule.

/ STAGE 03
3

MVP in 14 days

First working version in two weeks. Real data, real questions, real quality assessment.

/ STAGE 04
4

Pilot

2–4 weeks of testing with a selected team or customer segment. Prompt and knowledge base iterations.

/ STAGE 05
5

Production & Hypercare

Full roll-out, monitoring, 4 weeks of intensive support, team training, documentation.

ROI calculator

Count how much AI can save in your company

Move the sliders to suit your situation and see your approximate return on investment. This is a simplified simulation—we'll calculate the real numbers during a free audit based on your processes.

Your situation

// move the sliders
Estimated savings per year
—
with the above assumptions
Savings per month—
Time recovered per month—
Return on implementation (from PLN 5,000)—

// This simulation is for illustrative purposes only. Assumes a one-time implementation cost of PLN 5,000 and excludes API and hosting costs (approx. PLN 200–600/month). We prepare a detailed ROI model individually as part of an audit.

AI vs. Current State

What is really changing after implementation

It's not about replacing people, but rather about removing the repetitive, tedious workload. This is the most common difference between how a company operates before and after implementing AI in its operations and processes.

Criterion
With the implementation of AI
Current state
Availability
✓24/7, also at night and on weekends
✕Only during business hours
Response time
✓Seconds
✕Minutes, hours, sometimes a day
Cost of one inquiry
✓A fraction of a zloty
✕Employee time = real cost
Scaling at its peak
✓Hundreds of conversations in parallel
✕Queue and overtime
Consistency of responses
✓Always the same quality
✕Depends on the person and the day
Access to company knowledge
✓The entire database in a second, with quote
✕You have to know where to look
New person onboarding
✓The knowledge is already in the system
✕Weeks of training
Night and weekend work
✓No breaks or holidays
✕Unavailable or more expensive

You don't know what for to start?

That's why we offer a free audit. In 90 minutes, we'll show you where AI will deliver the fastest return for your business—and we'll be honest if implementing it doesn't make sense right now.

Umów bezpłatny audyt

AI implementation packages

Three levels - fromchatbot to the full AI system

Implementing AI for businesses isn't a single product, but a spectrum: from a simple AI chatbot costing a few thousand to a dedicated system with AI agents costing six figures. The following are approximate ranges—each project is individually priced after an audit.

Starter

Chatbot AI & FAQ

Fromfrom 1,000PLN net
  • RAG chatbot based on your documents
  • up to 100 pages of knowledge base (FAQ, price list, regulations)
  • website widget + optional Messenger
  • OpenAI or Claude API
  • transferring the call to a consultant
  • GDPR compliance + cookies
  • delivery time: 2–3 weeks
Estimate your AI chatbot
Pro

RAG + integrations

Fromfrom 5,000PLN net
  • RAG system over the full company database
  • CRM integrations (HubSpot, Pipedrive, Salesforce)
  • integration with ERP (Subiekt, Optima, Comarch)
  • multi-channel: web, e-mail, Slack, Teams
  • dashboard with response quality metrics
  • GDPR audit + self-hosting option
  • 4 weeks of hypercare after launch
  • delivery time 4–6 weeks
Estimate your Pro implementation
Enterprise

AI & custom agents

Fromfrom 10,000PLN net
  • multi-step AI agents in business processes
  • self-hosted models (Llama, Mistral) for sensitive data
  • fine-tuning models for your industry
  • computer vision / OCR / document classification
  • dedicated infrastructure (AWS, Hetzner, on-premise)
  • AI Act + DPIA compliance
  • 3 months of development and optimization included
  • 8–14 weeks delivery
Let's talk about the project

Example implementations

What does it look like in practice

Three representative scenarios show how we match a solution to a problem and the level of impact we can achieve. These are anonymized examples illustrating typical workloads—not specific client data.

E-commerce ~35 people

RAG Chatbot Relieves Customer Service Workload

ChallengeThe Customer Service team was drowning in repetitive questions about order status, availability, and returns—especially during the sales season.

SolutionThe RAG chatbot, based on terms and conditions, FAQs, and statuses, with store integration, hands over difficult issues to a consultant with the context of the conversation.

~60%queries handled without a human
24/7availability, also on weekends
Law firm

RAG system over the database of contracts and opinions

ChallengeKnowledge was scattered across hundreds of documents and lawyers' minds. Research for the letter took hours of searching through files.

SolutionSelf-hosted model and semantic search engine over an internal database. Source-cited responses; data never leaves the infrastructure.

from hours
in minutes
research time for the letter
100%on-premise data (GDPR)
B2B manufacturer

AI agent for initial RFQ handling

ChallengeRequests for proposals were arriving via email in various formats. Manual reading and preliminary pricing delayed response by days.

SolutionThe agent reads the query, extracts parameters (OCR), classifies and prepares a preliminary quote for the salesperson's approval.

from the days
in minutes
response time to an inquiry
1st placeall RFQs in one view

// Illustrative and anonymized scenarios – show typical scope and order of effects, not actual data for specific customers.

Technologie

On what we are building

We match tools to the problem and compliance requirements—from commercial APIs where speed matters, to self-hosted models where data cannot leave the company. Without being tied to a single vendor.

Language models
  • OpenAI GPT
  • Anthropic Claude
  • Google Gemini
  • Llama
  • Mistral
  • self-hosted
RAG & vectors
  • Pinecone
  • Qdrant
  • Weaviate
  • pgvector
  • LangChain
  • LlamaIndex
Automation
  • n8n
  • Make
  • Zapier
  • Python
  • FastAPI
  • webhooks
Integrations & Infra
  • REST / API
  • AWS
  • Hetzner
  • Docker
  • on-premise
  • SSO

Why us

We implement AI that stays Your

We don't sell hype or subscriptions to someone else's black box. We build solutions that solve a specific problem, deliver measurable returns, and stay in your hands—with code, data, and documentation.

01

Audit, not forced sales

We start by calculating ROI. In ~30% of cases, we recommend do not implement — because the processes must first be sorted out or the scale is too small to pay off.

02

The code and data stay with you

No vendor lock-in. You get the source code, access, and documentation. You can develop the solution alone or with any team—you're not tied to us.

03

RAG instead of hallucinations

We don't plug in bare-bones ChatGPT. We build systems that respond solely based on your documents, citing sources, and an honest "I don't know" when there's no answer.

04

GDPR and AI Act from day one

For sensitive data, self-hosted models are available on your infrastructure. Every implementation begins with a compliance audit: DPIA, risk classification, and right of human intervention.

05

First MVP in 14 days

You don't wait six months for results. In two weeks, you have a working version based on real data—and you decide on further steps based on facts, not promises.

06

Polish team and local systems

You speak Polish, regardless of time zone differences. We understand the realities of the market and integrate with what companies actually use—Subiekt, Comarch Optima, Asari.

Opinions

What do they say? customers

Brief comments from people we worked with on AI implementations – about what actually changed in their companies after the launch.

„

The chatbot has taken over most order status inquiries. The team finally has time for more difficult matters instead of answering the same questions over and over again.

MW
Marek W.
E-commerce · Poznań
„

What I most appreciate is the honesty at the outset—we were given a concrete profit statement, not promises. The implementation paid for itself faster than we expected.

AK
Anna K.
B2B Services · Warsaw
„

Processing quote requests has been reduced from days to minutes. Salespeople receive a ready-made quote and simply approve it.

TL
Thomas L.
Production · Wroclaw

// Sample reviews (placeholder) - replace with real customer quotes before publishing.

Integrations

We connect AI with what you are already using

CRM, ERP, store, inbox, messaging, spreadsheets. We plug into your existing stack—and if something isn't listed, it can usually be connected via API anyway.

HubSpot Pipedrive Salesforce Subiekt GT Comarch Optima WooCommerce Shopify Asari Gmail Outlook Slack Microsoft Teams Google Sheets Notion Make n8n

Our rules

What can you do? to count

Four things that apply to every implementation – regardless of the scale of the project or the package chosen.

Free audit

90-minute session with calculated ROI. No strings attached, no hidden costs.

MVP in 14 days

First working version in two weeks. You evaluate the effect on real data.

GDPR Compliance

Self-hosted models for sensitive data, DPA with vendors, AI Act compliance.

Code for your own

You get the source code, access, and documentation. Zero vendor lock-in.

FAQ

Frequently asked questions aboutAI implementation

Questions most frequently asked by CEOs and CTOs during initial interviews about implementing artificial intelligence in their company. Is your question not listed here? We'll respond within 24 hours.

How much will AI implementation cost for businesses in 2026?

Depends on the scale. Simple AI chatbot with knowledge base it's the cost from 5,000 to 12,000 PLN net one-time + PLN 200–600/month for API and hosting. Medium implementation with RAG and CRM/ERP integrations - from 18,000 to 60,000 PLN. Enterprise with AI agents, fine-tuning and self-hosting — from 50,000 PLN and above, most often in the range of PLN 80,000–250,000.

As part of a free audit, we calculate specific ROI: how many hours of work the process currently consumes, how many hours it will consume after implementation, and in how many months the investment will pay off.

How long does it take to implement AI?

We deliver the first working MVP in14 daysWe launch a full AI chatbot with a knowledge base in2–3 weeks. Implementation with deep integrations (CRM, ERP, email, Slack) takes 4–6 weeksEnterprise projects with AI agents and fine-tuning — 8–14 weeks. Production deployment is followed by a 4-week hypercare period.

What's the difference between an AI chatbot and an AI agent - which should you choose for your business?

Chatbot AI answers questions — reads your knowledge base (RAG) and provides answers in natural language. AI agent performs tasks — decides what step to take, uses multiple tools (CRM, calendar, email, database) and is able to carry out a multi-stage process, e.g. qualifying a lead, sending an offer and arranging a meeting.

Most Polish companies need a RAG chatbot to get started in 2026. AI agents are the next step—we introduce them once the chatbot has already generated its first ROI.

Is my data secure? What about GDPR and the AI Act?

For sensitive data (medical, financial, office, HR) we do not use commercial models — We implement self-hosted open source models (Llama, Mistral) on customer infrastructure or in a private EU cloud. For standard projects, we use commercial APIs (OpenAI, Anthropic) with data retention and enterprise DPA disabled.

We start each implementation with a compliance auditGDPR and EU AI Act (DPIA, risk classification, transparency towards the user, right to human intervention).

Won't AI hallucinate and invent answers?

The RAG (Retrieval-Augmented Generation) architecture keeps hallucinations to a minimum. The bot responds only based on your documents and cites sources. When the answer isn't in the database, he says "I don't know" and passes the matter on to a human—instead of making things up.

Each implementation includes response quality monitoring, a dashboard with metrics, and a mechanism for users to flag incorrect responses.

How to check if a company is ready to implement AI?

We are checking this as part of free AI readiness auditWe map processes, identify areas with the highest savings potential, and calculate the ROI of a potential project. In approximately 30% of cases, we recommend do not implement AI — because the processes first need to be organized, the knowledge base does not exist or the scale is too small to make the implementation profitable.

For the remaining 70%, we write a specific proposal with a timeline, milestones, and calculated return on investment. You make your decision fully informed.

Do I need to replace my current systems (CRM, ERP)?

NO. We add AI on top Your existing stack, not instead of it. We connect via APIs and integrations to what you're already using—HubSpot, Pipedrive, Salesforce, Subiekt, Comarch Optima, WooCommerce, Shopify, and Asari.

If a system doesn't have a ready-made API, it can usually be connected anyway (webhooks, exports, middleware). We check this during the audit phase.

Who is responsible when the AI gives an incorrect answer?

We design systems to mitigate risk at the source: RAG architecture responds only from your documents, on sensitive topics the bot says "I don't know" and hands the matter over to a human, and high-stakes decisions are always approved by an employee (human-in-the-loop).

We also include quality monitoring, a metrics dashboard, and an error flagging mechanism. We collaboratively define and document the scope of responsibility and boundaries for AI operations—in line with the AI Act's requirements regarding human oversight.

Will I become dependent on one supplier (lock-in)?

No – and this is a conscious principle. You get the source code, access, and documentation. You can develop the solution yourself or with any team; we don't lock you into a subscription to someone else's black box.

We are also not tied to a single model – if necessary, we switch projects between OpenAI, Anthropic, Google, or the self-hosted model, depending on cost, quality, and compliance requirements.

Can you start with a small remote?

It's practically our default mode. We start with a single, quantifiable process and deliver an MVP in 14 days. We then test it on real data with a selected team or customer segment for 2–4 weeks.

The decision to expand your rollout is based on pilot results, not promises. If the results aren't convincing, we don't proceed.

Free AI Readiness Audit

Check if AI will return in your company

90-minute session: We map processes, select 2-3 areas with the highest potential, and calculate specific ROI. No strings attached—we recommend 30% of the time. do not implement.